Frequently Asked Questions About Your Heating & Cooling System
What is the SEER Rating?
Why is the SEER rating on the Energy Guide different than what my dealer quoted?
Why should I have regular (or preventative) maintenance? And how often should I have it performed?
What equipment requires regular (or preventative) maintenance?
I need help troubleshooting a problem with my equipment.
As your local HVAC dealer, One Hour Air Conditioning & Heating is your troubleshooting expert, and is glad to help you. In addition, we also provide a network of troubleshooting technicians at distribution centers across the country which One Hour Air Conditioning & Heating will utilize to address your concern. Should we encounter a situation that requires additional factory help, we will contact our factory supported Service Manager(s) for assistance.
What are the advantages of a programmable thermostat?
What type of filter should I use? And how often should I replace it?
Why can't I find the correct size furnace filter at my local home improvement store for my equipment?
Our filters for your unit are made from higher-quality materials than those of the disposable filters found in retail stores. For that reason, replacement filters can only be purchased through a reputable dealer. However, keep in mind that some filters are reusable, and can be washed by hand in cold water.
Where can I get parts for my equipment?
As a reputable dealer, we are the best resource for identifying and supplying the correct, current parts for your system, as well as pricing and availability.
Which equipment will best fit my home?
There are many factors that affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others. One Hour Air Conditioning & Heating can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs. Depending upon the construction of your home, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet of home. The only way to ensure the size of the system you purchase will be large enough to heat or cool your home, but not any larger than you need, is to have your home’s individual heating and cooling needs evaluated by a licensed professional.
What is the life expectancy of my unit?
Our dependable products are among the longest lasting heating and cooling products available. For your specific equipment, there are many variables that affect life expectancy, including, of course, the regularity of routine maintenance.